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Terms and Conditions

Reservations and Payments
In the instance that a reservation is made, the full amount of payment will be charged as a hold on the provided credit card. If payment is wished to be paid in cash or check, the hold will be removed off the card once alternative payment is received. The charged will be processed the day of the tour if no alternative payment is tendered.

Aloha Charter reserves the right to process the payment in the event of the customer being absent at the boarding location at the time of departure.

All reservations must be made by a person of age 18 or older to possess the legal authority of entering a contract. At the time of the tour, the person administering the reservation is asked to provide a valid photo ID.

Cancellations/ Refunds
In event of a cancellation 72 hrs or more prior to the scheduled tour, you are eligible to reschedule or receive a 100% refund. Cancellations between 72-48 hrs prior are eligible for a 50% refund. Cancellations less than 48 hrs prior to the tour are unfortunately ineligible for refund. In event of an emergency, these policies are flexible. Proper documentation will be required.

Your safety is imperative to us. The tour may need to be rescheduled under critical weather conditions or mechanical malfunction. In this case, the tour may be rescheduled. If another date is unavailable, a full refund will be tendered.

Aloha Charter strives to provide premier customer satisfaction. The formalities of refunds are mentioned above; however, we may offer other alternatives based on a case-to-case basis.

We reserve the right to refuse service if we feel necessary.

Passengers agree and understand the premise that riding a sailboat comes with immanent dangers corresponding to it before they board. Therefore, Aloha Charter is excused from all liability relating to property damage and or personal injury. Regardless of the cause, if medical assistance is necessary to the passenger, Aloha Charter is not responsible for any of the expenses.

Rates and Currency
All rates are listed and payable based off the U.S. dollar.